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Previously, Caixa was supposed to make a disbursement of R$1,400,000, but they closed the case. See the details!
Caixa Econômica Federal agreed to pay R$20,000 to an individual whose name was registered with Serasa due to an unauthorized contract. The verdict was issued by the 3rd Appeals Panel of the Federal Small Claims Courts, which confirmed the decision of the 5th Federal Court of Blumenau, issued in May.
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The plaintiff in the case saw his name on Serasa due to a contract he did not sign. In a previous action, Caixa was ordered to pay R$1,400,000 in compensation. According to the Federal Regional Court of the 4th Region (TRF-4), this case was archived.
Caixa sought to reduce the amount of compensation
According to the TRF-4, Caixa itself admitted that it did not enter the determination of the first case into its system or there was an error, resulting in a charge to the claimant. In the previous action, the bank did not refute the claimant's claim that the signature did not belong to him.
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The bank's mistake resulted in a debt of approximately R$1,400,000 for the customer. In an appeal, Caixa attempted to reduce the amount of compensation, but the Third Panel rejected the request.
Magistrate observed bank's attitude after previous verdict
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Regarding the attempt to reduce the amount, the rapporteur of the appeal, Judge Antonio Fernando Schenkel do Amaral e Silva, was emphatic. He emphasized that, in situations of inadequate registration without other complications that increase the damages, a minimum compensation value of R$10,000 is established.
When ordering the payment by Caixa, Judge Ivan Arantes Junqueira Dantas Filho took into account the facts presented and the bank's behavior. He stated that the institution made a new registration, even after the protection and decision of the previous case, which canceled the contract.
