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Nubank is a prominent bank in Brazil. With millions of customers across the country, the purple bank has become a highly popular option among consumers. With this in mind, the fintech created a page exclusive for solving security problems: SOS Nu.
This page gathers important information for digital bank users to protect themselves against scams and virtual fraud. The website has several tabs: “Protect Yourself”, “Watch”, “Your Nu Account is Safe”, “Most Famous Scams” and “Get Informed”.
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How to protect yourself from scams with SOS Nu
SOS Nu provides a range of useful data to help you identify signs of suspicious activity. These signs include contacts outside of the bank's official channels, requests to download third-party apps or to provide your password.
You can select a topic that interests you the most and check out a full post about the topic on the Nubank blog by clicking on “Read more on the blog” to be redirected.
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There is also a “I need help” section. There are two tabs in this section: “I need help after a scam” or “I need help after theft and/or coercion”. Click on the one you need to receive guidance on what to do.
Nubank Protection Center
Nubank has been adding more and more security-related features, largely due to the constant increase in cyber fraud crimes. The Protection Center features are designed to prevent scams of this type.
Examples of functions in Nubank's protection pack include Fraud Alert and Street Mode, for example. Read more about the pack here.
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