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Banco do Brasil (BB) reported having restructured a total of R$ 2.5 billion in debt during the first ten days of Desenrola Brasil. Of these amounts, more than R$ 500 million belongs to Tier 2 of the program, while over R$ 1.8 billion came from special agreements proposed by the bank.
The institution revealed that 288,000 customers took advantage of the debt restructuring options between July 17 and 28. Of this number, approximately 150,000 chose to negotiate directly with BB, while around 138,000 opted for Ativos S.A., the bank's subsidiary, to conduct the renegotiations.
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The scope of BB's restructurings expanded beyond individuals with incomes of up to R$ 20,000, the initial target of Desenrola Brasil. The institution now extends benefits to other indebted groups, including micro and small businesses, and individuals in general.
Find out how to restructure debts with BB
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For those seeking to restructure their debts with BB, several service channels are available to simplify the process. The bank provides diverse means of serving both individuals and companies that wish to regularize their financial situation.
Individual customers can use the BB app or website to renegotiate. For companies, the specific link is here. These digital platforms offer an easy and practical experience to start the restructuring process.
Another alternative is to request renegotiation by phone. BB provides the numbers 4004 0001 (Capitals) and 0800-729-0001 (other regions) to serve customers who want to settle their debts by phone. Operators are ready to provide information and assist with the process.
For those who prefer in-person service, BB makes its branches available throughout the country to carry out the restructuring. Simply visit a BB branch to receive all the information and options.
More details about Desenrola Brasil
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Desenrola Brasil is a government program that aims to facilitate debt restructuring for individuals and companies, offering a unique opportunity to regain financial control and eliminate delinquency. Thus, those who have difficulty paying their bills on time or have outstanding debts can take advantage of the program through major banks such as Caixa and BB.
Desenrola Brasil has different restructuring tiers, each with specific benefits. They can offer everything from discounts on interest and fines to longer payment terms. This means that it is essential to fully understand the available options in order to choose the best one for the customer.
To carry out restructuring through Desenrola Brasil, basic documents will be required, such as personal identification, proof of income, and proof of residence. If the restructuring involves a company, additional documents may be required, so it is recommended to check the list of necessary documents in advance to avoid delays.
