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Banco do Brasil (BB) revealed that, in the first ten days of the Desenrola Brasil program, it managed to renegotiate R$ 2.5 billion in debts. Of this total, R$ 500 million came from Tier 2 of the program, and R$ 1.8 billion came from special agreements made by the bank itself.
The bank reported that 288,000 customers took advantage of the debt restructuring opportunities between July 17 and 28. Around 150,000 of them chose to renegotiate directly with BB, while 138,000 opted for the subsidiary Ativos S.A.
The scope of BB's renegotiation expanded beyond individuals earning up to R$ 20,000, the initial target of Desenrola. The benefits now extend to other debtors, including micro and small businesses and individuals in general.
Read also: Desenrola Brasil: Debt Renegotiations Anticipated by Major Retailers
Find out how to renegotiate debts with Banco do Brasil
If you want to renegotiate debts with BB, several customer service channels are available. The bank offers multiple ways to help individuals and companies regularize their financial situation.
Individual customers who want to renegotiate their debts can use the BB app or website. Companies have a dedicated website; just click here. These digital channels provide an easy and convenient way to start the renegotiation.
Alternatively, renegotiation can be done by phone. BB offers the numbers 4004 0001 (Capital cities) and 0800-729-0001 (other regions) to serve customers who prefer to resolve their debts by phone. Representatives are ready to provide information about renegotiation options and assist with the process.
For those who prefer in-person service, BB has branches throughout the country. Simply go to any BB branch to receive all the available information and options.
More about Desenrola Brasil
Desenrola Brasil is a government program to help individuals and legal entities renegotiate debts, offering a unique opportunity for those who want to regain control of their finances. Therefore, those who are having difficulty paying their bills on time or have overdue debts can use the program through major financial institutions such as BB and Caixa Econômica Federal.
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Desenrola Brasil has different renegotiation tiers, each with specific benefits. These tiers can offer discounts on interest and fines as well as extended payment terms. Therefore, it is crucial to understand the options well to choose the best one.
To renegotiate through Desenrola Brasil, you need to provide basic documents, such as personal identification, proof of income, and proof of residence. If a company is renegotiating, additional documents may be required. It is recommended to check the list of required documents beforehand to avoid delays.
