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The service was disrupted due to a spike in access to the app. Find out more about this unexpected event and its consequences. On Saturday morning (12/08), Nubank users faced an obstacle when trying to carry out transactions in the app. Specifically, the service related to Nucoins, the company’s cryptocurrencies, encountered problems, leading the bank to temporarily suspend it.
This incident arose due to the significant growth in the number of accesses to the bank’s system, driven by the appreciation of Nucoin. Over a 24-hour period, it rose 26.25%, a notable increase that many users wanted to capitalize on.
What happened?
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When users opened the app and tried to carry out transactions with Nucoin, they encountered a notification from the company indicating a platform failure. Faced with this situation, the bank chose to pause cryptocurrency operations, but assured users that it was working to restore the service.
However, on Monday morning (14/08), the company released a statement confirming the resumption of Nucoin operations. They confirmed that the obstacles had been overcome and that users could already browse the section without any problems.
After the impressive 26.25% appreciation, Nubank's cryptocurrency stabilized, and each Nucoin reached a value of R$0.21035041. However, the following morning (14), the price of the digital currency was already fluctuating. At that time, each Nucoin was worth R$0.15151642 and could continue to vary.
Nubank and Nucoin
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Nubank has been consolidating its position as an increasingly robust entity in terms of the services it provides. Over time, the company has diversified its range of offerings, solidifying its presence in Brazil and attracting a wide range of customers.
Nucoin, Nubank's cryptocurrency, illustrates this diversification. Launched in August 2022, users had already begun engaging with it by March 2023. In addition to representing an investment opportunity, it offers several benefits to its holders.
Thus, through it, customers have access to benefits and discounts on a range of products and services. The bank clarifies that each Nucoin has a constant value, does not run out, and has no expiration date.
