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The Assembly ratifies a law requiring companies to offer support to employees. If they fail to do so, they will face penalties. Understand the situation.
Last Tuesday (08), the Legislative Assembly of Paraná held two regular meetings. During these meetings, legislators ratified the proposal requiring companies responsible for call centers to provide a channel through which their employees can file complaints.
The main purpose of this bill is to identify and address cases of sexual harassment, homophobic discrimination, and xenophobia, which are frequently found in telephone calls. These actions fully comply with the provisions of Federal Law No. 14,457/2022.
How does the legislation plan to address workplace harassment?
The bill's sponsor, Representative Tito Barrichello (União), points out that the telemarketing environment, widely prevalent in the corporate world, frequently witnesses these abusive practices. Thus, reporting mechanisms would help ensure that employees feel supported and safe during their workday.
With this, it is expected that Paraná Public Security will be aware of the complaints, which employees can formalize through letters, emails, phone calls, or even in person.
“Unfortunately, the scenario is not new. Many telemarketing and call center professionals report episodes of sexual harassment, homophobia, and xenophobia throughout their work routines. The consequence of such practices is the mental strain experienced by these workers.”
A deposit of R$ 1,000 will reach the accounts of several Brazilians on 08/10; check whether you are on the listTito Barrichello
And what will be the effects for corporations that do not comply with the regulations?
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According to the draft, corporations that violate the legislation will face financial penalties ranging from R$ 9,900 to R$ 19,900. The document, presented as a general substitute bill, is still under review. However, the deliberation on it was postponed at the request of Representative Gugu Bueno (PSD).
