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Previously, Caixa was supposed to make a payment of R$ 7 thousand, but they closed the case. See the details!
Caixa Econômica Federal agreed to pay R$ 20 thousand to an individual whose name was registered with Serasa due to an unauthorized contract. The verdict came from the 3rd Panel of the Federal Special Courts, which upheld the decision of the 5th Federal Court of Blumenau, issued in May.
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The plaintiff in the case saw his name in Serasa due to a contract he had not signed. In a previous lawsuit, Caixa was ordered to pay R$ 7 thousand in compensation. According to the Federal Regional Court of the 4th Region (TRF-4), this case was dismissed.
Caixa sought to reduce the amount of compensation
According to TRF-4, Caixa itself admitted that it had not entered the order from the first case into its system or that there had been an error, resulting in a charge to the plaintiff. In the previous lawsuit, the bank did not dispute the plaintiff's claim that the signature did not belong to him.
The bank's mistake generated an approximate debt of R$ 80,000 for the customer. On appeal, Caixa tried to reduce the compensation amount, but the Third Panel rejected the request.
Judge noted the bank's conduct after the previous verdict
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Regarding the attempt to reduce the amount, the rapporteur of the appeal, Judge Antonio Fernando Schenkel do Amaral e Silva, was emphatic. He stressed that, in cases of improper registration without other complications that increase the damages, a minimum compensation amount of R$ 10,000 is established.
When ordering Caixa to make the payment, Judge Ivan Arantes Junqueira Dantas Filho took into account the facts presented and the bank's conduct. He stated that the institution made a new registration, even after the protection and decision in the previous case, which canceled the contract.
