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Understand the effect of the Desenrola Program when dealing with debts. See how financial education can prevent future outstanding debts.
The Desenrola Program, designed to address bank and non-bank debts, completed its first month of activity with R$ 8.1 billion in renegotiated debts. This benefited approximately 985,000 customers, according to recent statistics from the Brazilian Federation of Banks (Febraban).
Although this feature of the program provides the customer with temporary relief, it can trigger a successive cycle of debt in the absence of proper financial management. It is important to note that a debt of up to R$ 100 can multiply within a short period of one year, considering the average annual interest rate of 59.9% for personal credit.
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What happens when these debts are left unpaid?
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According to Febraban, nearly five million records of outstanding debts, worth up to R$ 100, were removed from the lists of defaulters by July 2023. However, most of these outstanding debts relate to smaller accounts, neglected by financial institutions, which continue to accumulate charges.
Furthermore, many customers are unaware of such debts, since they have not properly reviewed their bank or digital platform records. Therefore, in this situation, financial professionals reinforce the need to promptly settle these accounts after resolving the default.
How to prevent debt after renegotiation and the importance of financial education
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Regarding the second stage of the Desenrola Program, economists Ricardo Teixeira and Gilberto Braga agree on the importance of detailed planning by customers. The aim is to prevent a recurring debt situation after renegotiation. Thus, it is advisable to honor the agreements made during renegotiation before taking on new outstanding obligations.
In addition, the most relevant aspect highlighted by the experts regarding Desenrola concerns the essential inclusion of a financial education program. Even though some financial institutions are disseminating information through videos, there is still considerable room to improve customer education.
