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Nubank is among the banks participating in Desenrola Brasil and has issued a notice to guide its users. Find out more!
Nubank is included in the list of banks collaborating with Desenrola Brasil, a Federal Government project aimed at restructuring debts. Launched at the end of July this year, the program is already facing associations with online fraud. In fact, the Public Prosecutor's Office of Minas Gerais has begun an investigation into the matter.
Because of these schemes, Nubank shared some crucial guidance for its customers interested in Desenrola. In fact, this advice is useful even for those who do not intend to settle debts but are in contact with someone seeking solutions to clear their name.
See what Nubank says about Desenrola scams
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In addition to knowing the tips, it is essential to understand how Desenrola schemes operate. According to Nubank, fraudsters use social engineering and phishing methods to create fake pages and accounts that visually resemble the Federal Government (colors, fonts, etc.).
By mistaking it for a legitimate website, the individual ends up inadvertently providing their personal data and financial information. Furthermore, in some cases, scammers suggest paying program enrollment fees, a practice the government does not adopt.
Guidelines to avoid scams related to the Federal Government project
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Nubank advises individuals to communicate directly with the bank through official channels such as websites, apps, call centers, among others. The digital institution also highlights the importance of having a gov.br account, as the next stage of Desenrola requires registration in this government system.
The fintech also asks customers to be cautious with suspicious links, as official government links always end in “.gov.br”. In conclusion, Nubank emphasizes that joining the program is free, meaning no enrollment fees are required.
