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Caixa Econômica Federal concludes its specialized service through the boat branch this week. See who can benefit and how to use it!
This week, the specialized service of Caixa Econômica Federal’s boat branch comes to an end, an initiative aimed at the inhabitants of Marajó Island, who do not have access to physical branches of the public bank. The cities served include Melgaço, Ponta de Pedras and Portel.
Through the boat branch, residents can obtain information about federal social programs, such as Bolsa Família and Auxílio Gás Nacional. In addition, access to banking services is provided, such as opening an account and applying for loans. However, cash transactions are not permitted. Service takes place from 9 a.m. to 2 p.m.
Read also: Check whether you were approved for Bolsa Família 2023. Learn how to check.
Caixa Services
Given the restrictions on access to banking assistance for residents of Marajó Island, Caixa’s boat branch provides support, reducing the need for this population to travel to urban areas. In addition to banking services, initiatives promoting health, education and environmental protection are carried out.
The public bank also promotes banking inclusion for Marajó residents and the region’s socioeconomic growth. However, when the agency boat is unavailable, those who need in-person service can go to Lotéricas and Correspondentes Caixa Aqui. Additionally, it is possible to access the bank’s services through other channels, such as:
- Internet Banking;
- Institutional app (available for Android and iOS);
- Caixa Tem app (available for Android and iOS);
- Caixa Cards App (available for Android and iOS);
- Caixa Housing App (available for Android and iOS);
- FGTS App (available for Android and iOS);
- Customer Service Center at the numbers: 4004 0104 (capital cities and metropolitan regions) and 0800 104 0104 (other regions).
Agency boat schedule
It is worth noting that, although there is an established schedule, the route may change. See below the service schedule for Caixa’s agency boat on Marajó Island in June:
| Date | Location |
| June 26 to 27, 2023 | Portel |
| June 28, 2023 | Melgaço |
| June 29 to 30, 2023 | Ponta de Pedras |
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