Procedures for Withdrawing the Balance of Social Benefits Through Caixa Tem

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Understanding the process for withdrawing the balance of social benefits from Caixa Tem becomes crucial when “cash in hand” is needed.

Nowadays, knowing how to withdraw the balance of social benefits from Caixa Tem is essential. With millions of Brazilians depending on some type of social assistance, this support network requires a robust service infrastructure.

That is why Caixa Tem was created – to facilitate this process. However, despite the country's digital progress, there may be situations in which a beneficiary of government social programs needs physical money, the well-known “cash in hand”.

In this article, we want to inform you about the possibility of withdrawing cash from government social programs through Caixa Tem. Keep reading to learn how to make these withdrawals.

What is Caixa Tem used for today in Brazil?

Today, Caixa Tem has changed since its introduction. Initially launched in April 2020, at the beginning of the Covid-19 pandemic, it was intended to facilitate the payment of emergency aid, also known as “Coronavoucher”, and speed up emergency FGTS withdrawals.

As the pandemic worsened and uncertainty about its end persisted, in 2020 the government faced a challenge: serving the portion of the population without access to banking services and still subject to all mobility restrictions. Thus, Caixa Tem ended up playing a broader role.

The app quickly reached 100 million users, and the government saw this demand as a great opportunity to pay other benefits.

Read also: Bolsa Família announces the introduction of debit cards to facilitate payments

Today, in addition to receiving benefits from INSS, Bolsa Família, FGTS, PIS/Pasep, Sickness Benefit, among others, the app allows users to manage a Social Savings account.

How can I check whether I have any benefits?

To check whether there is any benefit available for withdrawal, you must first install the Caixa Tem app and check the balance of any social benefit.

How can I withdraw the balance of Caixa Tem social benefits?

As mentioned, Caixa Tem is used to manage funds from the Social Savings account, which is why money received as social benefits is credited to it.

When a beneficiary receives a payment, the money appears in this Savings account.

To find out when the benefit will be paid and the user will have their money available, it is necessary to pay attention to the payment schedule.

Both INSS and employment benefits have a specific period in which they are credited to eligible recipients. This way, beneficiaries can plan around the amounts they are due to receive.

There are a number of operations that can be carried out with the funds received. Among these transactions, we can highlight withdrawals.

There may be situations in which the owner of the money wants to make a purchase with physical cash and, in that case, it will be necessary to withdraw it. In this context, there are two ways to do so. See below.

Withdrawal through the app

One of the ways to withdraw the amount available in Caixa Tem is by using a feature in the app that allows you to withdraw the funds at a Caixa Econômica Federal service point. This can be a lottery outlet, an ATM, or even a Caixa Aqui correspondent.

Read also: Check whether you were approved for Bolsa Família 2023. Learn how to check.

To do this, it is necessary to generate a QR code. With it, the Caixa service point will link the withdrawal to the beneficiary's account. To do this, the first step is to access the app by entering your personal information and access password.

Then, once the user is in their Caixa Tem area, they should select the “Withdrawal Without a Card” option. Next, they should choose the “Generate Withdrawal Code” option, which will generate the QR code mentioned earlier. The app will request the access password, which must be entered again.

After completing these steps, the app will generate the QR code, which will be presented at the Caixa service point so that the withdrawal can be made. It is worth noting that the generated code is valid for one hour for making the withdrawal and, if this period is exceeded, it will be necessary to generate a new code to access the money.

Withdraw from Caixa Tem: Pix

Another interesting way to withdraw money from Caixa Tem is through Pix. But it is not just any Pix. We are referring to the method known as “Pix Withdrawal”. In it, the Caixa Tem user sends a Pix Withdrawal to an authorized Caixa agent, who receives the payment and returns the cash to the user.

To carry out this transaction, simply go to an authorized Caixa agent and state your intention to make the withdrawal. They will then generate a QR code. After that, the user needs to open the Caixa Tem app and go to the Pix section. Next, they must choose the “Send and Withdraw” option, point the phone’s camera at the generated QR code to read it, and make the payment. Done.

Knowing the process for withdrawing the balance of social benefits from Caixa Tem is important when it is necessary to have “physical money”.

Some purchases can only be made this way, and a beneficiary may want to have the money in cash. In any case, simply choose one of the two available options.

Read also: WITHDRAWAL OF ‘FORGOTTEN MONEY’ FROM BANKS IS RELEASED; SEE HOW TO DO IT.




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