New Phase of the Desenrola Program: Essential Questions and Answers

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The Desenrola program is about to enter an innovative stage. It is expected that the eagerly awaited Track 1 of the social project will be activated within a few days. According to official data from the Ministry of Social Development, Family and the Fight Against Hunger, the creditors’ auction is expected to take place as early as next week.

Despite the imminence of this phase, many people in default remain uncertain about how the program will operate. Therefore, we have organized below a set of questions and clarifications about the launch of the new segment of Desenrola and the repercussions of the progress of the debt reconciliation project.

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What does Desenrola represent?

Read also: Desenrola: Understand the Auction Mechanism for Creditors!

Desenrola is a social initiative established by the federal government to assist with debt negotiations. It aims to establish a bridge between the debtor and the creditor, simplifying the process. This initiative was one of President Luiz Inácio Lula da Silva’s (PT) most significant campaign commitments in the previous elections.

Who is eligible to participate?

The Desenrola program is primarily aimed at two groups. See below:

  • Tier 1: individuals with a per capita income of up to half the minimum wage, with debts of up to R$ 20 thousand incurred by December 31 of the previous year;
  • Tier 2: individuals with a per capita income between half the minimum wage and R$ 20 thousand, who incurred debts exclusively with banking institutions by December 31 of the previous year.

Who is already eligible to restructure debt through Desenrola?

The Desenrola program was officially launched last July. However, at this initial stage, only individuals who fall into Tier 2 can receive assistance through the system. For them, it is sufficient to contact the banking institution where the debt originated and negotiate directly.

When does the new stage of Desenrola begin?

The Ministry of Finance announced that the next stage of Desenrola will be launched the following week. Starting Monday (25), the government will begin the creditors' auction, in which it will select institutions offering the best benefits.

When will Tier 1 begin receiving assistance?

There is no definitive timeline for the start of negotiations for the Desenrola program. Representatives of the Ministry of Finance expect the first agreements in Tier 1 to be finalized starting in the first week of October.

Can Bolsa Família beneficiaries enroll in Desenrola?

Yes. The federal government confirmed that Bolsa Família beneficiaries will be eligible for the Desenrola program, especially because Tier 1 focuses on individuals in situations of social vulnerability. Those who took out payroll-deductible loans through the program and became indebted will also be guaranteed participation.

What are the debt settlement options?

The Ministry of Finance explained that the debt settlement alternatives will depend on the outcome of the creditors' auction scheduled for next week. Broadly speaking, citizens may choose to settle the full amount with a reduction, or pay in up to 60 installments, with interest rates of up to 1.99% per month.

Read also: Desenrola Brasil: Debt Renegotiations Anticipated by Major Retailers

If the individual chooses to pay in installments, they will need to decide which bank they will use to make these payments. All these steps will be completed within the Desenrola platform.

Will Tier 2 continue to be covered?

Yes. According to details from the Ministry of Finance, individuals in Tier 2 will continue receiving assistance as usual, even after the inclusion of Tier 1. In the case of Tier 2, it is not essential to negotiate debts through the Desenrola platform. As mentioned, citizens can seek to negotiate directly with the bank involved.

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