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The Central Bank has issued a warning about fraud attempts related to the service for reclaiming unclaimed money. Scammers have been sending messages via WhatsApp or SMS, posing as the agency and offering help to recover money from the SVR (Receivables System).
The Central Bank clarifies that it does not send messages through messaging apps or SMS regarding receivable funds. Furthermore, inquiries to the SVR are currently suspended, and there is still no date set for the start of the program's second phase.
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Anyone who receives such messages should delete them immediately and avoid clicking on any links, which could result in data theft or lead to fraud.
The service, which has been suspended since April of this year, still has R$ 4.6 billion held by financial institutions awaiting repayment. Of this amount, R$ 3.6 billion belongs to 32 million individuals, and R$ 1 billion to 2 million companies.
“The SVR consultation is temporarily suspended. The schedule, estimates of amounts and other information regarding the new phase of the SVR will be duly announced in advance”, the institution said in a statement.
Updates
According to the Central Bank, new information received from financial institutions will be processed and made available to customers as soon as the SVR is reactivated. The institution also revealed that it is working on improvements to the system, such as adding new types of amounts and the possibility of withdrawals by heirs and legal representatives of deceased people.
When the system resumes, heirs, executors, estate administrators or legal representatives of deceased people will be able to check whether there are unclaimed amounts and receive guidance on how to recover the money. They will need to accept a liability waiver before carrying out the consultation.
The inclusion of deceased people in the SVR was announced by the Central Bank at the beginning of the year, but was interrupted due to a strike at the institution, which lasted from April to July.
Another innovation will be the introduction of a virtual waiting queue to access the SVR. This feature will replace the scheduled access system (with a set day and time), which was in effect in the first version of the system.
What are unclaimed funds?
The SVR (Receivables System) informs you whether you have any outstanding funds at banks and other institutions. In the first phase of the SVR, it was possible to check funds from:
- Closed checking or savings accounts with an available balance.
- Fees and installments or obligations related to credit operations charged improperly, provided that reimbursement is stipulated in a commitment agreement signed by the bank with the BC.
- Capital shares and the distribution of net surpluses to beneficiaries and participants of credit unions.
- Unclaimed funds related to closed consortium groups
What the system does not show
- Economic plan adjustments;
- Agreements or funds under dispute in court;
- Financial institutions or consortium administrators that have been liquidated or closed;
- Salary bonus funds (PIS or Pasep);
- Balance in the FGTS account;
- Open accounts that are inactive;
- Accounts without complete identification and that were not re-registered by December 1994.
