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Find out what to do if you forget your Meu INSS password, an essential tool for INSS beneficiaries!
The Meu INSS platform has become a crucial ally for insured individuals of the National Social Security Institute. Now, both in the web version and in the app (available for Android and IOS), it is possible to access personal and benefit information, update data, schedule medical examinations, check application results and much more.
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Access requires logging in with a Gov.br account, which certifies the identity of each user of the Federal Government's digital services. If the user forgets or loses their password, they will not be able to access Meu INSS. In this case, it is necessary to reset the password.
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See how to restore the access code to the portal
It is vital to highlight that the password can be recovered using the email address or phone number registered on the platform. It is also possible to recover the code using facial biometrics or the internet banking services of accredited banks.
Here is the step-by-step procedure:
- Go to Meu INSS;
- Click on “Sign in with gov.br”;
- Enter your CPF and click “Next”;
- Now, click “I forgot my password” to reset the password;
- On the next screen, select “I’m not a robot” and proceed again;
- Finally, choose one of the options to create a new password.
What to do if you continue having trouble accessing Meu INSS
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If you have questions about your Meu INSS password, you can turn to the INSS virtual assistant, Helô. Before logging in to the portal, simply start a conversation with the Institute’s AI using the option available on the right side of the screen.
Enter your name and CPF number and click “Start Service”. After the chat loads, the beneficiary should click the “Meu INSS Password” button and proceed to the topic of interest.
