CAIXA TEM: R$1400 withdrawal is available! Check your eligibility!

Caixa Tem has made a withdrawal of R$ 1.4 thousand available! Find out if you are eligible.

Caixa Tem has made a withdrawal of R$ 1.4 thousand available for certain beneficiaries of programs such as Emergency Aid, Auxílio Brasil and Bolsa Família. Therefore, check whether you can claim the amount and understand the guidelines for the withdrawal.

First of all, it is worth clarifying that Caixa Tem is the official app of Caixa Econômica Federal, which many Brazilians use to access social benefits, including Bolsa Família. Additionally, it provides features such as balance and statement inquiries.

R$ 1,400 withdrawal is now available on Caixa Tem

Read also: Bolsa Família: New loan options available through Caixa Tem

Caixa recently initiated a new withdrawal in the app that can total up to R$ 1,400. This amount covers payments from various social benefits, such as:

• Bolsa Família;
• Emergency Aid;
• PIS, Social Integration Program.

After the announcement of this new withdrawal, the app's user base grew significantly, resulting in many users reporting failures and blocks in the app. As a result, they are facing difficulties checking balances or moving funds in their digital accounts.

This block raises many questions among beneficiaries, as they cannot confirm whether they have pending amounts from federal aid and benefits. Therefore, to resolve this, it is essential to unblock the Caixa Tem app.

Only after unblocking can users check and make withdrawals according to the balances in their digital accounts. Next, you will see how to reactivate your app.

What can cause the Caixa app to be blocked?

Before understanding how to unblock the app, it is crucial to identify the reasons for the block. First, check whether this situation affects you.

To do so, open the app and see whether a message immediately appears asking you to visit a Caixa Econômica Federal branch. If so, your account has also been blocked.

Several factors can cause this message to appear in Caixa Tem. So, see the main reasons that may block your account:

• Inconsistencies in the registered data;
• Multiple CPFs linked to the same device;
• Your account being flagged as suspected fraud;
• Any violation of the terms of use established by the app;
• Transactions exceeding the monthly limit, which is R$ 5,000.

Any of these factors can cause the account to be blocked, whether one or all of them. You will certainly face this restriction and will need to unblock it.

But don't worry, as the block is not permanent unless you have seriously violated the rules. However, if it was one of those mentioned, unblocking is simple and the procedure is provided below.

How do I reactivate my Caixa Tem account?

Read also: Restructuring of Bolsa Família? Understand the changes with the current MP

If you had your access interrupted on Caixa Tem and want to check your eligibility for the R$ 1,400 withdrawal, you need to reactivate your account. So, follow this step-by-step guide to access it again:

1. Open the Caixa app and log in to your account;
2. Click “unlock access”;
3. An automated chat will open to continue the assistance;
4. A conversation will quickly begin to guide you. Follow the instructions and provide the requested documents;
5. Wait for Caixa to review the documents, which takes 24 to 48 hours.

If your account is not reactivated after this period, visit a Caixa branch.

Remember to bring all the documents requested in the chat. The team can inform you if an error occurred or if further action is needed.

You can also reactivate Caixa Tem at any lottery outlet. The process and documents are the same. Once you have resolved access, check that your information is up to date and use the app normally.