Izikhangiso
Muva nje, iBradesco, ongomunye wabakhulu amabhange aseBrazil, wabhekana nenkinga enkulu yezobuchwepheshe ohlelweni lwayo lokusebenza lweselula, okwadala ukukhungatheka okukhulu phakathi kwabasebenzisi bayo.
Nokho, ekuseni ngo-17 Meyi 2024, amakhasimende aqala ukubika ubunzima bokufinyelela kuma-akhawunti awo, ukwenza imisebenzi nokusebenzisa ezinye izinsizakalo ezinikezwa uhlelo lokusebenza.
Izikhangiso
Ngaphezu kwalokho, le nkinga yaxoxwa kakhulu ezinkundleni zokuxhumana, lapho abaningi bazwakalisa ukungeneliseki kwabo ngalesi simo.
Bradesco: Umthelela Kokuhlangenwe Nakho Kwekhasimende
Ukungatholakali kohlelo lokusebenza kuthinte izinkulungwane zamakhasimende ezweni lonke. Abasebenzisi abaningi babike ukuthi babengakwazi ukufinyelela kuma-akhawunti abo ukuze bahlole amabhalansi, bakhokhe izikweletu noma benze ukudluliselwa kwemali.
Ngakho-ke, lokhu kwadala ukuphazamiseka okukhulu, ikakhulukazi kulabo abathembele ku aplikheshini emisebenzini yabo yasebhange yansuku zonke.
Isimo saba sibi kakhulu ngoba amakhasimende amaningi athembele ohlelweni lokusebenza njengendlela eyinhloko yokufinyelela ezinsizakalweni zasebhange, ngenxa yokuba lula nokushesha kwalo.
Ukusabela Ezinkundleni Zokuxhumana
Ukungasebenzi kohlelo lokusebenza lwe-Bradesco ngokushesha kwaba ngesinye sezihloko okukhulunywe ngazo kakhulu ezinkundleni zokuxhumana. Ku-Twitter, i-hashtag ethi #BradescoForaDoAr yagqama, njengoba abasebenzisi abaningi babelana ngokukhungatheka kwabo futhi befuna ulwazi mayelana nokuxazululwa kwenkinga.
Nokho, ukuphawula kwakusukela ekugxekeni ukuntuleka kokuxhumana kwebhange kuya emibikweni yokulahlekelwa kwezimali ngenxa yokungakwazi ukwenza izinkokhelo eziphuthumayo.
Amakhasimende asebenzise i-Facebook ne-Instagram ukuzwakalisa ukungeneliseki, egcizelela isidingo sezixazululo ezisheshayo kanye nokuthuthukiswa kwengqalasizinda yezobuchwepheshe yebhange. .Abaningi babuza ngokuthembeka kohlelo futhi bacela izinyathelo zokuvimbela ukwehluleka okuzayo.
Impendulo ye-Bradesco
Ekuphenduleni inqwaba yezikhalazo, i-Bradesco yakhipha isitatimende esisemthethweni ezinkundleni zayo zokuxhumana nakuwebhusayithi yayo esemthethweni.
Ibhange lavuma ukwehluleka kobuchwepheshe futhi laxolisa ngeziphazamiso ezidalekile. Lazisa ukuthi amaqembu alo ayesebenza kanzima ukuxazulula inkinga ngokushesha ngangokunokwenzeka nokubuyisela izinsizakalo esimweni esijwayelekile.
Ngaphezu kwalokho, i-Bradesco yahlinzeka ngosizo ngocingo kanye ne-internet banking ngesiphequluli njengezinye izindlela kuze kube yilapho uhlelo lokusebenza lubuyela esimweni esijwayelekile, ngenhloso yokweseka amakhasimende athintekile.
Ukuxhumana kwebhange kwakuhlose ukududuza amakhasimende, kuqinisekisa ukuthi ukuphepha kolwazi nokwenziwa kwemisebenzi yasebhange kwakusagciniwe.
I-Bradesco: Izifundo Nezinselelo Zesikhathi Esizayo
Lesi sigameko sigqamisa ukuthembela okwandayo kwamakhasimende ezinsizeni zasebhange zedijithali kanye nesidingo sokutshalwa kwezimali okuqhubekayo kwezobuchwepheshe yizikhungo zezezimali.
Izikhangiso
Ngenxa yalokho, ukwethenjwa kwamakhasimende ebhange kuhlobene kakhulu nokwethembeka kwezinsizakalo zalo zedijithali, futhi ukwehluleka okufana nalokhu kungaba nomthelela omubi esithunzini sesikhungo.
Kwa-Bradesco, lesi simo sisebenza njengesixwayiso ngokubaluleka kokuxhumana okusobala nokusebenzayo namakhasimende, ikakhulukazi ngezikhathi zenhlekelele.
Ukuqinisekisa ukuthi abasebenzisi baziswa kahle ngezinkinga kanye nezinyathelo ezithathiwe ukuzixazulula kubalulekile ekugcineni ukwethenjwa nokwethembeka kwekhasimende.
Ngakho-ke, lesi sipiliyoni siphinde sigcizelele isidingo samasu aqinile okuqhubeka kwebhizinisi kanye nokubuyiselwa esimweni ngemva kwezinhlekelele.
Amabhange nezinye izikhungo zezimali kufanele zikulungele ukubhekana ngokushesha nokuphazamiseka kwezinsizakalo, zinciphise umthelela kumakhasimende azo futhi ziqinisekise ukuqhubeka kwebhizinisi endaweni eya ngokuya iba yidijithali.
Isithombe: Ukukhiqizwa kabusha/I-inthanethi.
