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A recent investigation by the Information Technology Department of the National Institute of Social Security revealed that approximately 421,000 new INSS benefits are now granted automatically. In May, this method allowed for the granting of 222,000 new benefits.
Artificial intelligence has proven to be a valuable resource for accelerating and optimizing efficiency in the analysis and granting of benefits, since the “INSS robots”, as they are referred to, facilitate the process for simpler decisions.
Furthermore, according to social security data, last week the first survivor's pension benefit was granted automatically.
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INSS robots grant benefits automatically
Artificial intelligence, which imitates human logic and performs tasks more quickly and efficiently, offers several benefits, such as greater precision, cost reduction, process improvement, increased quality and safety, among others.
In this sense, INSS uses automation tools integrated into its system to improve the analysis and decision-making process for granting social security benefits.
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It is important to highlight that the robot performs simpler and more routine tasks. Therefore, more complex cases are always under analysis by specialized servers.
Benefits granted by the INSS robot
The INSS grants a series of social security benefits through its automated system. Below, check out the complete list of all of them:
Urban and rural retirement by age;
Retirement based on length of contribution;
Urban and rural death pension;
Urban and rural imprisonment assistance;
Inclusion assistance for people with disabilities;
Assistance benefit for people with disabilities;
Elderly welfare benefit;
Urban and rural maternity pay;
Sickness benefit;
Accident assistance;
Benefit for permanent disability of special insured person.
How to apply?
INSS policyholders can apply for all automatic benefits entirely online. Therefore, there is no need to go to an agency in person or undergo a medical examination.
To do so, you can use the Meu INSS app or access the Meu INSS Portal online. See below the complete step-by-step guide to making the request:
First, access the Meu INSS Portal or the Meu INSS application with your login and password;
Then, select the desired benefit, in the “Benefits” tab;
On the next screen, click on the type of benefit you want to request;
Then, answer the system's questions and attach the necessary documents;
Finally, wait for the INSS robot to analyze the report.
In addition, the applicant can also make the request by calling 135. It is possible to track the request directly on the Meu INSS Portal, either on the website or on the app.
To grant the benefit, the system performs an analysis of the applicant's data and comp
with the government's registration databases. If the information is correct and complete, the system automatically grants the benefit.
However, it is important to remember that the request may be denied if it contains incomplete information or requires a more complex analysis. In these cases, a specialist from the team will carry out the analysis.
How to register on the Meu INSS Portal?
To access all social security services online, you must register on the Meu INSS Portal. The registration process is quite simple. See the step-by-step guide:
First, access the Meu INSS Portal or download the Meu INSS app, available for Android and IOS devices;
Then, click on “Enter” and then on “Enter with gov.br”;
Then, click on “Create your gov.br account”;
Enter your CPF, full name and accept the terms of use;
Finally, follow the on-screen instructions to create your password and confirm your registration.
