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If you are a Caixa user and customer, get ready for some upcoming policy changes. See the details!
If you have an account and are a Caixa customer, you should be prepared for some policy changes that are about to take place. Understand the details of these changes and find out whether you will be affected by the change in services.
The announcement came directly from the financial institution's website for customers who hold the Elo Nanquim credit card. The change takes effect as of now; however, some changes will be implemented after a period determined by the company.
What we know so far is that the Elo card network has been implementing several changes to its benefits for customers. Therefore, Caixa will also undergo some changes due to Elo's decision.
Learn more about the changes to Elo Nanquim credit card services
Previously, Caixa Elo Nanquim cardholders had the benefit of unlimited access to airport VIP lounges. However, the policy has been modified by the card network, directly affecting card users.
Therefore, the financial institution made an announcement on its official website, signaling the end of this benefit. As a result, Elo Nanquim cardholders will no longer have unlimited access to VIP lounges at airports in Brazil.
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In addition, Elo initially reduced the benefit, which is expected to stop offering the service to customers. Thus, Caixa now guarantees its customers access twice a year for domestic and international travel.
Changes to Elo impacting Caixa customer benefits
The Priority Pass program guarantees cardholders access to VIP lounges at airports in Brazil. However, since last week, the card network has been announcing a reduction in the service's coverage.
What was previously offered to customers as 4 accesses to these areas should now be something provided by Caixa itself. Thus, the financial institution announced the end of the card network's coverage and announced coverage provided by them to offer the service exclusively.
“2 free visits per cardholder granted by CAIXA to Priority Pass VIP lounges, upon presentation of the card, Domestic and International Travel, Simply present the card at the entrance.”, according to the financial institution's official website information.
