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Recently, the National Institute of Social Security (INSS) implemented a significant change in its system, aiming to improve the service provided to insured individuals. This change consists of bringing forward medical examinations for a specific group of beneficiaries.
This measure is especially relevant for those awaiting the granting of Continuous Benefit Payment (BPC) for over 100 days. With this initiative, the Institute seeks to speed up the medical evaluation process, directly benefiting the most vulnerable portion of the population that depends on this assistance.
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INSS seeks to maintain RGPS
The INSS, an agency of the federal government, works together with the Ministry of Labor and Social Security to maintain the General Social Security Regime. This system is responsible for administering various benefits, such as retirement, survivor's pensions, sickness benefits, among others.
The anticipation of medical examinations, which began on November 20, represents a significant effort to improve efficiency and speed in serving insured individuals. Thus, to ensure that beneficiaries are informed about the anticipated scheduling, the social security system uses several communication channels, including the Meu INSS app, phone calls, SMS and email.
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INSS challenges and responses
Despite INSS's efforts to improve services, a high rate of absences from scheduled medical examinations was observed. For example, on November 23, of 79 advance examinations, only 18 were carried out.
This highlights the importance of insured individuals following up on their notifications and attending scheduled assessments to avoid cancellation or denial of their benefits. The effectiveness of this new measure depends on the cooperation of beneficiaries in responding to INSS calls.
Importance of access to information
For INSS policyholders, it is crucial to stay informed about changes and procedures related to medical examinations. In addition, accessing the Meu INSS app and keeping contact information up to date are essential steps to receive notifications from INSS.
Furthermore, understanding the criteria for bringing forward assessments and the requirements for the Continuous Benefit Payment is essential to guarantee access to the rights and benefits offered by Social Security.
Image: Marcelo Camargo/Agência Brasil
