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When it comes to requesting benefits or services from the National Institute of Social Security (INSS), it is common to have questions about the status of your request. Fortunately, the INSS provides several ways to track the status of your request in a simple and effective way.
Check out how to explore these options to track your INSS request:
Use the “Meu INSS” app to track your order
INSS offers a mobile application called “My INSS“, which allows you to check the progress of your application directly from your smartphone. Simply download the application on your mobile device, log in with your Meu INSS account and follow the same steps mentioned above.
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How to check the status of your order online:
- In the menu, choose the “Appointments/Requests” option;
- Click on “Requests”;
- You will see a list of all your current orders. Click on the order you want to check.
You will find detailed information about the status of every request, including whether it has been approved, is under review, or if additional documents need to be provided.
INSS Call Center 135
Another way to get information about your INSS application is through the Call Center. Call 135 and follow the instructions to check the status of your application. This service is available from Monday to Saturday, from 7 am to 10 pm, and the call is free if made from a landline.
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How can I track the progress of my order in person?
If you prefer in-person service, you can schedule a visit to an INSS agency. Appointments can be made online or by calling 135. During the service, you can obtain information about the status of your order and clarify any questions you may have.
Now that you know how to check the status of your claim, you can closely monitor the process and ensure that your benefits are granted efficiently.
Remember that INSS is working to facilitate access to its services, making it more convenient to obtain information about your request.
With these options, you will be better informed and prepared to receive the benefits to which you are entitled.
Image: Marcello Casal Jr/ Agência Brasil
