Caixa Tem implements new rules that may affect the amount of your benefits. Find out what you need to know now!

Existing updates have the ability to limit eligibility for Caixa Tem benefits. Scenarios like these put users dependent on this account in an uncomfortable position. Therefore, it is essential to learn the information and take measures to avoid misfortunes.

Caixa Tem emerged in 2020 as a comprehensive solution for Auxílio Emergencial. This aid was intended to assist self-employed workers affected by the Covid-19 pandemic. More than 60 million Brazilians received payments ranging from R$ 600 to R$ 150. Caixa Econômica Federal established the app and savings account to consolidate these payments.

Since then, deposits from social and employment programs and benefits have begun to be added, such as Bolsa Família, Auxílio-Gás, Unemployment Insurance, PIS, FGTS, among others. The first access to the Caixa Tem app requires a CPF, the creation of a password, and the registration of a valid email address.

Soon afterward, it is possible to carry out all financial transactions, such as PIX, mobile phone top-ups, bill payments, and others, through this channel.

Read also: Check whether you were approved for Bolsa Família 2023. Learn how to check.

What factors may restrict the use of Caixa Tem?

For users who frequently use Caixa Tem services, being blocked can become extremely disruptive. Therefore, it is essential to be aware of the actions that result in the deactivation of the app and savings account. For example:

• Exceeding the financial transaction limit – Caixa allows financial transactions of up to R$ 5 thousand in the social savings account. Exceeding this amount will result in access being blocked, requiring the funds to be transferred to another bank account, with possible additional fees;
• Outdated registration details – If the banking institution identifies that the information provided is outdated, it may suspect fraud. Therefore, it is important to always keep your profile updated and pay attention to emails;
• Multiple CPFs registered on the same device – If more than two people try to access the Caixa Tem app using the same cellphone, the system may consider this fraud and block access.

How to download the app?

Download and installation of the CAIXA Tem app. You can follow these steps:

For Android

1. Open the Google Play Store on your Android device;
2. Type “CAIXA Tem” in the search bar;
3. Tap the app to access your page;
4. Press the “Install” button to download and install the app on your device.
5. After installation, you can open the CAIXA Tem app and follow the on-screen instructions to set up your account and access banking services and transactions.

For iPhone

1. Open the App Store on your iPhone;
2. Type “CAIXA Tem” in the search bar;
3. Tap the app to access your page;
4. Press the “Get” button to download and install the app on your device.

After installation, you can open the CAIXA Tem app and follow the on-screen instructions to set up your account and access banking services and transactions.

Remember that app availability may vary depending on your region and device compatibility. Make sure to download the official app from a secure source to ensure its reliability.

Services offered by Caixa Tem

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The CAIXA Tem app provides its users with various services and features. Here are some of the available services:

• Bill payments – Users have the option to pay their bills online through the app;
• Payments at Casa Lotérica – There is an option to make payments at Casa Lotérica, a network of authorized agents;
• Mobile phone top-up – Users can top up their mobile phones directly through the app;
• Balance inquiry – Users can check the balance of their CAIXA Tem account;
• Funds transfer – There is an option to transfer funds between CAIXA Tem accounts or to other bank accounts;
• Deposits;
• Withdrawals – The app provides users with the option to make withdrawals from their account;
• Government benefits – CAIXA Tem is also used to receive and manage government benefits, such as Bolsa Família and other government programs;
• Transaction statement – Through the app, it is possible to view the transaction history and account statements;
• Digital debit card – The app provides a digital debit card that can be used for online and in-person purchases.