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Recently, Caixa Econômica Federal issued a critical warning about an increase in cases of financial fraud. This is because scammers tend to act in a period close to events with high commercial activity, such as Black Friday.
This alert is a vital reminder to the bank’s customers about the importance of remaining vigilant and informed. This is because there are common tactics used by scammers. Awareness is the first line of defense against these scams, and Caixa is committed to educating its customers on how to protect themselves.
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Caixa has provided detailed guidance to help customers
Caixa Econômica Federal, recognizing the sophistication and increasing frequency of these scams, has provided detailed guidance to help customers identify and avoid falling victim to fraud. This guidance includes:
- Be aware of unexpected contacts;
- Immediately stop suspicious conversations;
- Use only official communication channels with the bank.
Common types of fraud
Among the most common types of fraud identified are fake call centers and the fake motorcycle courier scam. In the fake motorcycle courier scam, for example, criminals pretend to be bank representatives and instruct customers to cut their cards in half and hand them over to a supposed motorcycle courier.
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These methods demonstrate the creativity and audacity of fraudsters, highlighting the need for constant caution.
How to protect yourself?
To protect yourself, it is essential that customers Caixa employees should always be alert to any signs of suspicious activity. This includes verifying the authenticity of any communication claiming to be from the bank, never sharing personal or banking information without confirming the identity of the requester, and always using Caixa's official channels for any query or transaction.
Prevention is the best tool against these scams, and Caixa is committed to supporting its customers in this regard.
Image: Rafa Neddermeyer/Agência Brasil
