Caixa Tem has made a withdrawal of R$1,400 available! Find out if you are eligible.
Caixa Tem has made a withdrawal of R$1,400 available to certain beneficiaries of programs such as Auxílio Emergencial, Auxílio Brasil and Bolsa Família. Therefore, check if you can claim the amount and understand the withdrawal guidelines.
First of all, it is important to clarify that Caixa Tem is the official app of Caixa Econômica Federal, which many Brazilians use to access social benefits, including Bolsa Família. Additionally, it provides features such as balance and statement checks.
Withdrawal of R$ 1,400 is now available at Caixa Tem
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Caixa recently launched a new withdrawal option on the app that can total up to R$1,400. This amount covers payments for various social benefits, such as:
- Family Allowance;
- Emergency Aid;
- PIS, Social Integration Program.
After the announcement of this new withdrawal, the app's user base grew significantly, resulting in many reporting crashes and crashes in the app. As a result, they face difficulties in checking balances or moving funds in their digital accounts.
This blockage generates many doubts among beneficiaries, as they are unable to confirm whether they have outstanding amounts of federal aid and benefits. Therefore, to resolve the issue, it is essential to unblock the Caixa Tem application.
Only after unlocking can users check and make withdrawals according to the balances in their digital accounts. Next, you will see how to reactivate your app.
What can cause the Caixa app to be blocked?
Before understanding how to unblock the app, it is crucial to identify the reasons for the blocking. First, check if this situation affects you.
So, open the app and see if, right away, a message appears asking you to visit a Caixa Econômica Federal branch. If so, your account has also been blocked.
Several factors can cause this message to appear in Caixa Tem. So, here are the main reasons that can block your account:
- Inconsistencies in registered data;
- Multiple CPFs linked to the same device;
- Your account is flagged as suspected fraud;
- Any violation of the terms of use stipulated by the app;
- Movement above the monthly limit, which is R$1,000,400.
Any of these factors can cause your account to be blocked, whether it is one or all of them. You will certainly face this restriction and will need to unblock it.
But don't worry, the block is not permanent, unless you have seriously violated the rules. However, if you were one of those mentioned, unblocking is simple and the procedure is below.
How do I reactivate my Caixa Tem?
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If your access to Caixa Tem has been interrupted and you want to check your eligibility for the R$1,400 withdrawal, you need to reactivate your account. So, follow these steps to access it again:
- Open the Caixa app, log in to your account;
- Click on “release access”;
- An automatic chat will open to continue the service;
- A conversation will quickly begin to guide you. Follow the guidelines and provide the requested documents;
- Wait for Caixa to analyze the documents, which takes 24 to 48 hours.
If your account is not reactivated after the deadline, visit a Caixa branch.
Remember to bring all the documents requested in the chat. The team can inform you if there was an error or if further action is needed.
You can also reactivate Caixa Tem at any lottery outlet. The process and documents are the same. After resolving access, check if your information is up to date and use the app normally.