Bolsa Família beneficiaries may occasionally face challenges in receiving their benefits through Caixa Tem. If you are in this situation, it is important to know what to do to ensure that your money reaches your account.
First, it is essential to check if you are in the group of those eligible for the current payment. This can be done through the application Has Box, available for Android and iOS, where you can check the status of your benefit.
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What to do if Bolsa Família does not appear in your account?
If the Bolsa Família money has not been deposited into your Caixa Tem account, one of the first things to do is to check whether there are any pending issues or updates needed in the Single Registry (CadÚnico). This database is used by the government to identify whether beneficiaries follow the program's rules.
The CadÚnico update takes place at the nearest Social Assistance Reference Center (CRAS). If the data is correct and up to date, the benefit will return to normal.
Requirements to continue receiving the benefit
To continue receiving Bolsa Família, it is necessary to meet certain requirements in the areas of health, education and income. In health, for example, it is mandatory that all family members are vaccinated and that pregnant women are in prenatal care.
Children up to 7 years old must undergo nutritional monitoring. As for income, the government sets a per capita limit.
Troubleshooting problems with Caixa Tem
If you meet all the requirements and are still having trouble receiving your benefit, one solution may be to contact Caixa Econômica Federal directly. They can provide detailed information about the status of your benefit and provide guidance on how to proceed.
Furthermore, it is important to keep your personal and contact details updated in CadÚnico to avoid future setbacks.
Image: Agência Brasil
